Data Protection & Privacy

V380 Privacy Policy — Learn how we keep your information safe

At v380, the security of your personal information is one of our highest priorities. This privacy policy clearly sets out what data we collect, why we collect it, how it is stored, and what rights you have over your information.

Updated: January 2026 Applicable: Bangladesh Reading time: 7 minutes 12 Categories
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Data Security
Your data is never sold or shared with third parties.

Key Pillars of Protection

How v380 Keeps Your Privacy Protected

Data Is Not Shared with Third Parties
Your name, mobile number, and transaction details are never shared with advertisers or any other company. Your information is used solely for operating the service.
Bank-Grade Encryption
All data transfers are secured with SSL/TLS 256-bit encryption — the same standard used in online banking. Your payment information is stored in encrypted form.
You're in Control
You can view, correct, or request deletion of your data at any time. You retain full control over your personal information.
Data Minimisation Policy
v380 only collects information that is genuinely necessary to operate the service. We never ask for unnecessary data — respecting your privacy is a core principle we stand by.
Data Retained for a Defined Period
Your data is not retained indefinitely. Each category of information has a defined retention period, after which it is securely deleted.
Transparent Policy, Plain Language
We believe in clarity, not confusion. v380's Privacy Policy is written in plain, straightforward language so everyone can understand it — not buried in complex legal jargon.

Summary: v380 does not sell your personal data, share it with third parties, or collect information beyond what is necessary. This policy explains what data we collect, why we collect it, and what options you have.

Section 01

Introduction & Scope

This privacy policy applies to the v380 platform (https://v380.click) and its mobile application. v380 is an online Sports Betting platform based in Bangladesh. By using our services, you confirm that you have read and agreed to this Privacy Policy.

V380 operates in compliance with Bangladesh's Digital Security Act and international best practices in data protection. We believe transparency builds trust — so instead of legal jargon, we explain clearly how your data is handled.

This policy was last January 2026 last updated. Any future changes will be communicated via your registered email or app notification.

Section 02

What Information We Collect

V380 only collects information necessary to operate the service — nothing more. Below is a full breakdown:

2.1 Information Required at Registration

Data Type Why It's Needed Mandatory?
Full Name Account Verification & Payment Reconciliation ✓ Yes
Mobile Number OTP Verification & bKash/Nagad Payments ✓ Yes
Date of Birth Age Verification (18+) ✓ Yes
Email Address Sending important notifications Optional
National ID Verification for Large Withdrawals Case by Case

2.2 Automatically Collected Data

When you use our site or app, certain technical information is collected automatically. This includes: device type and operating system, IP address (used to determine approximate location), browser details, session duration, and time spent on each page. This data is used to improve the performance of our site.

2.3 Transaction Data

Every deposit, withdrawal, and bet is recorded. This data is used to resolve financial disputes and prevent fraud. We never collect full payment card numbers or complete mobile banking PINs.

Section 03

How Your Data Is Used

V380 uses your data only for specific, defined purposes. It is never used for anything else without your consent. All purposes are clearly outlined below:

  • Account Management: For login, password recovery, and profile updates
  • Payment Processing: To verify deposits and withdrawals
  • Fraud Prevention: To detect and prevent suspicious activity
  • Customer Support: To address your complaints and inquiries
  • Security Verification: For age verification and account security
  • Legal Obligation: To comply with applicable laws
  • Service Improvement: To improve your experience on the app and website
  • Personalized Experience: To display your preferred betting markets more easily

Commitment: Your data is never sold for advertising purposes or used for third-party marketing.

Section 04

Cookies & Tracking Technologies

V380 uses cookies — small data files stored in your browser. They keep your session active so you don't have to log in every time, and they remember your preferences.

Types of cookies we use:

  • Essential Cookies: Essential for site functionality — cannot be disabled
  • Functional Cookies: Remembers your language preference and login session
  • Analytics Cookies: Helps us understand which pages are visited most

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain parts of the site to not function properly.

Section 05

Data Sharing & Third Parties

V380 never sells your personal data. In limited circumstances, information may be shared with trusted third parties — always under strict confidentiality agreements.

5.1 Payment Processors

Necessary data is shared with bKash, Nagad, and Rocket to process payments. This information is used solely to confirm transactions and for no other purpose.

5.2 Legal Obligations

V380 may be required to disclose information in response to a court order, a lawful request from an investigative authority, or as required by applicable law. In such cases, we always share only the minimum information necessary.

5.3 Technical Support

Limited data may be shared with trusted partners who manage our IT infrastructure, all of whom are contractually bound to comply with v380's privacy standards.

To be clear: Your information is never shared with advertisers, data brokers, or marketing companies — this is a non-negotiable policy we strictly uphold.

Section 06

Technical Data Security Measures

V380 employs multiple layers of security to protect your data. Below is a step-by-step breakdown of the technical measures we have in place.

SSL/TLS 256-bit Encryption
All data transfers are encrypted — no third party can intercept or view them.
Secure Data Centre
Your data is stored on servers protected by firewalls and strict access controls.
Two-Factor Authentication (2FA)
An additional layer of security via OTP when accessing your account.
Real-Time Suspicious Activity Monitoring
Unusual logins or transactions are detected instantly.
Regular Security Audits
Our systems are regularly tested for vulnerabilities by independent external security experts.

Important: Technical safeguards alone aren't enough — your own vigilance matters too. Use a strong password and never share your login credentials with anyone.

Section 07

Data Retention Period

V380 does not retain your data indefinitely. Each category of information has a defined retention policy.

Data Type Retention Period Reason
Account Information For the lifetime of your account For Service Operations
Transaction Records 5 Years Financial Disputes & Legal Requirements
Login History 1 Year Security Monitoring
Cookies 30 Days — 1 Year Varies by Type
Support Conversations 2 Years For dispute resolution

Upon an account deletion request, all data not subject to legal obligations will be removed within 30 days.

Section 08

Your Privacy Rights

As a v380 member, you have important rights over your personal data. We respect these rights and will assist you with any request you make.

1
Right to Access Your Data

If you wish to know what personal data v380 holds about you, we are obliged to provide full details. Contact our support team and the information will be sent to you within 7 business days.

2
Right to Rectification

If any of your information is incorrect, you can request a correction. Many details can be updated directly from your profile page; for anything else, contact our support team.

3
Right to Erasure

You may request deletion of your account at any time. All data not subject to legal obligations will be permanently deleted within 30 days.

4
Right to Data Portability

You can request your account data in a portable format (CSV/JSON), making it easy to review your betting history and transaction records.

5
Right to Restrict Processing

You may request that we limit how your data is used for specific purposes — for example, opting out of marketing communications or being excluded from analytics.

To exercise your rights: support@v380.click-or reach us via Live Chat. We will respond within 48 hours.

Section 09

Child Protection Policy

V380's services are strictly for adults (18+). We do not knowingly collect information from anyone under 18. If an account is found to have been created by a minor, it will be immediately suspended and all associated data deleted.

If a parent or guardian suspects their child has created an account on v380, please contact us immediately at support@v380.clickContact us at.

Section 10

Policy on External Links

V380's website and app may occasionally contain links to third-party sites. Clicking those links means you're subject to that site's own privacy policy — v380's Privacy Policy does not apply there. v380 is not responsible for how third-party sites handle your information.

Section 11

Policy Updates & Notifications

This privacy policy may be updated from time to time due to changes in our business, new legislation, or technical developments. We will notify you in advance of any significant changes.

  • For minor updates: only the last updated date on the page is changed
  • For moderate changes: a notification will be sent via the app
  • For major changes: notifications are sent via both email and in-app alert

Updated policies take effect 7 days after publication. Continued use of our services following any changes constitutes your acceptance of the revised policy.

Section 12

Contact & Complaints

Have a question, concern, or complaint about our Privacy Policy? Reach out to us. Our privacy team will get back to you promptly.

  • Email: support@v380.click (response within 48 hours)
  • Live Chat: Available 24/7 on website & app
  • VIP Members: Direct access through a dedicated personal manager

We will provide a detailed response within 7 business days of receiving your complaint. Complex matters may take a little longer, but we are always working toward a resolution.

Our Commitment: v380 always respects your privacy. Your data belongs to you — we use it solely to provide our services and for no other purpose.

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